Radence - Premium Health Concierge

The health management dashboard for high net worth individuals that specialises in concierge services.

App name / Client

Radence

My Role

Sr. UI/UX Product Designer

Industry

Healthcare

Platform

Figma, React, AWS

project image

Client: www.radence.com

Project Summary:

Design a health management dashboard for high net worth individuals that specialises in concierge services as an MVP, while also keeping in mind the aim of predicting life longevity in the long term vision.

Duration: 8 months and counting (Started January 2025 - currently MVP 1 in UAT) 

User Personas: 

User 1: High Net Worth Individual (Above the age of 50) (Less familiar with latest technology/devices)

User 2: Hight Net Worth Individual (Below the Age of 50) (More updated with the modern day tech)

User Goal: To have a hassle free health management concierge, that takes care of health tracking as well as suggest longevity measures. 

User Pain Points: Booking appointments is a hassle, require guidance as to which tests need to be done for preventive healthcare. 

Client Needs and Use Cases:

Finalise the UI design theme and stay consistent across.

Map the data points to the third party EHR and design MVP accordingly.

Get the user onboarded and start with his testing schedule.

User being able to access all his/her health data like reports and goals at one place.

User being able to keep track of his/her care team at one place.  

MVP Features:

  • MVP 1 to have the onboarding and initial testing procedures with schedule.
    • Showcase reports associated with the initial testing.
      • Have a health section to showcase gaol along with progress tracking.
        • Have a clinical care team sections.
          • Have a separate co-ordinator login dashboard for member management.
            • Have a section to view appointment summary letters post appointment.
              • Have a secure sign-up and login flow protected by two factor authentication.
                • Have a secure sign-up and login flow protected by two factor authentication.
                  • Get the member health info gathered during the intake confirmed via a data verification flow at sign up.

                    Implementation Overview:

                    • Initial Ideation, low fidelity wire-framing & theme confirmation.
                      • Solidified the final branding document in collaboration with the client marketing team (Meanwhile the dev. team setups the environments in AWS).
                        • Reviewed the Athena APIs and finalising the feature list as per the available data points.
                          • Solidified the MVP 1 high fidelity design & working prototype after intensive layout variations and design decisions as per the ongoing discovery, keeping user personas in mind.
                            • Participated actively in the testing on different environments, collaborating with the front end developers, QA for UI refinements as per Figma.

                               

                              Snapshots:

                              Sign-up Flow.
                              Member info verification - onboarding.
                              Dashboard home with progress bar, schedule, reports and more.
                              Health section with goals progress tracking, summary letters quick view, care team quick view. 

                              Snapshots Branding:


                              Figma Style Library:

                              Library as per brand guidelines set
                              Actual Library Being Used (Updated as per added use cases)

                              Snapshots Design File Prototype:

                              Prototype File View -Desktop
                              Prototype File View - Mobile Responsive
                              Prototype File View - Tablet 

                              Note: Prototype contains sensitive information, hence not included in the portfolio.